HVG – Handels&Vertriebsgenossenschaft družstvo
Phone.: +420 354 599 187
VAT number: CZ29103827
Platform of the EU Commission for online dispute resolution: https://ec.europa.eu/odr
We are not obliged to participate in a dispute settlement procedure before a consumer arbitration board, but we are willing to do so.
Member of the "Fairness in Retail" initiative.
More information: https://www.fairness-im-handel.de
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.